KP Touch Auto Detail LLC Car detailing service 802 N Taylor St, Arlington, VA 22203

KP Touch Auto Detail LLC

802 N Taylor St, Arlington, VA 22203​

We strive to take care of each and every customer with excellent service. Making sure that all vehicles are meticulously clean; and if not, bring them back and we will get it right. A small business by name but a large one by service. We will continue to give our customers a sense of Appreciation and Comfort.

152

Name: Iris San Miguel
Rating: 3
Review: **UPDATED REVIEW***FIRST VISIT*I almost didn’t find the place because it was inside of a parking garage. Google maps led me to a location that happened to be right in front of the parking garage and I called, then the man had instructed me to go inside of the garage and like the curious white person who gets killed in the movie, I enter the garage and drive all the way to the bottom. There’s a sign after you go through the gate thing and you just go all the way down and there’s a crew at the bottom cleaning cars. They were quick and efficient. I’m glad I didn’t have to wait long for a car wash (i requested without vacuuming the interior). Very satisfied and will be back*THIS IS THE UPDATED REVIEW*So I came back here to get my car fully detailed. The mats weren’t dry when they put them back in the car so my car ended up smelling like a wet dog. There were drips of some type of light blue/silver paint that got into my car at the passenger side. I forgot to take the photos before I sold the car. They did a great job cleaning, but made bad mistakes.I added 2 or 3 before photo and the rest are after photos.
Date: 11 months ago

Name: Itzamarie Padín Mas
Rating: 2
Review: Made a reservation for a full detailing(exterior & interior) $200 plus. I included on the reservation details that I wanted to remove a few small stains. Also to take care of the seatbelts because they were dirty. The reservation said the service was 2 hours, but they ask if we could pick it up a little bit after that and we agreed. It bothers me that the service was not a detailing as described. Windows were not cleaned to detail, had stains and water marks on it, rims were not cleaned, trunk carpet was not cleaned only vacuum, seat belts and headliner remains with stains and some other details were missing. You don’t expect to pay a full detailing and see the car with a lot of details not taking care off. I do not recommend this place for a detailing. Maybe another services but not this one. The work performed does not meet the term “detail” in any form. Details are what matters when paying for a full service.I do have to say that I forgot my parking ticket for the garage and they discounted that from my total so I could leave the lot without paying extra.
Date: a year ago

Name: Michelle
Rating: 5
Review: I off-road with my Jeep often, and recently the fire extinguisher went off inside. My black carpet went completely white. I didn’t have the means or time to clean it out, so months later I went to KP Touch. Wish I have before/after photos. I am so happy with the outcome. The inside was still damp, so I brought her home and put the windows down for awhile to dry her out. It is jarring how clean my Jeep is.I dropped off 15 mins before my appointment and picked up when they told me to. (They didn’t call me.. I just trusted that they knew their own schedule). Plenty of restaurants and things to do in the area while you are waiting. I pointed out areas of concern so they knew what to keep an eye out for. We talked about what they were able to do and I either accepted or asked them to pass over in case they made a mistake. We talked for about 5-10 mins so they were completely aware of what I expected.Only small thing I would offer is that they put the car in park and drive to clean the gear shift box a little better.For first time customers- yes, it’s in the parking garage. Yes, they offer parking discounts. Yes, there are signs on the way to P4 where they wash the cars.
Date: 2 months ago

Name: K. Noble
Rating: 5
Review: I called to come in without an appointment and they were very accommodating. It isn’t easy to find (at the bottom of a garage), but they were very helpful getting me there. The back of the SUV was still very wet when I checked it upon picking it up and they took care of it immediately. After I got the car home and in the sunlight, it absolutely shines, inside and out, looking like the day I drove it off the lot and I have two big dogs who are in there often so that is saying a lot!
Date: 4 months ago

Name: Ben Zhang
Rating: 2
Review: Dropped off for a bug sap removal then come back to a chipped bumper from his compound buffing machine. Guy waived my $150 detailing cost but I’ll now need to replace/repaint the bumper for $1500+. They recommended to report the vehicle for vandalism to my own personal insurance to pay for the fix. Never again
Date: a year ago

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