Name: James Craig
Rating: 1
Review: Unfortunate experience with Blaine. Tensions grew when I saw that he and his crew were rushing and he used a clay bar like he was quickly scrubbing rust off a pot and was not making sure to cover each section entirely. He also said that it was unnecessary to wash the car before using the clay bar, which I believe is untrue and can lead to damaging the car exterior. Miscommunication around our decided meet-up time and payment lead to a verbal conflict during which he threatened me with violence. He was upset that he drove to Beltsville for the service, but their shop is full, and, when I offered to meet closer to them, they said this was fine because it was “near where they were going” and they would need a self-serve car wash to complete the exterior work. I only gave him $20 at first because I was angry, which, I apologize for. After the conflict, I paid $100 on cashapp. Ultimately, the car was soaped up and hastily scraped with a clay bar. At one point, work was paused to look through his instagram with another self-serve customer who was interested in their business. I do not recommend this service. Unclear, inappropriate communication and insincere and upsetting work.
Date: 3 weeks ago